Terms of service

Welcome to Bois d’Hivernage (“we,” “our,” “us”).

These Terms of Service (“Terms”) govern your use of our website, www.boisdhivernage.com, and any related services, features, or content (collectively, the “Services”).

By accessing or purchasing from our site, you agree to these Terms and our Privacy Policy.

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1. General Conditions

By using our Services, you represent that you are at least the age of majority in your state or province of residence.

You agree not to use our products or site for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

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2. Products & Descriptions

All products are handmade, and variations in color, texture, or grain are part of the natural beauty of Bois d’Hivernage craftsmanship.

We make every effort to display our products accurately, but colors and finishes may vary slightly due to screen settings and natural materials.

We reserve the right to discontinue or modify any product at any time without notice.

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3. Pricing & Payments

All prices are listed in U.S. dollars (USD) unless otherwise stated.

We reserve the right to change prices at any time.

Payment must be completed at checkout via approved payment methods (Shop Pay, Apple Pay, Google Pay, PayPal, or credit card).

You agree to provide current, complete, and accurate purchase information for all transactions.

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4. Shipping & Delivery

Shipping times are estimates only and may vary based on destination and carrier availability.

Once your order has shipped, Bois d’Hivernage is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Customers are responsible for providing accurate shipping information.

For more information, see our Shipping Policy.

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5. Intellectual Property

All content on this website—including text, images, designs, graphics, logos, and trademarks—is the property of Bois d’Hivernage or its licensors and is protected by copyright and trademark laws.

You may not reproduce, copy, or exploit any portion of the site or products without written permission.

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6. Accuracy of Information

We do our best to ensure that all information on our site is accurate, but we are not responsible if information is incomplete, outdated, or contains typographical errors.

We reserve the right to correct any errors and update information at any time without prior notice.

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7. Limitation of Liability

To the fullest extent permitted by law, Bois d’Hivernage shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or Services.

Our total liability for any claim shall not exceed the amount you paid for the product.

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8. Indemnification

You agree to indemnify and hold harmless Bois d’Hivernage, its owners, affiliates, and employees from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.

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9. Governing Law

These Terms and any disputes shall be governed by and construed in accordance with the laws of the State of New York , USA, without regard to its conflict of law principles.

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10. Changes to Terms

We reserve the right to update or replace any part of these Terms at any time.

Your continued use of our website following changes constitutes acceptance of those updates.